We are committed to providing you with the best possible assistance. Here’s how you can reach our customer support team:
1. Chat Support
For support from one of our support specialists, you can use our chat feature available on our website or via the Help Center.
To start a chat session:
Visit either
Our website https://school.cryptobanter.com or
Our Help Center https://intercom.help/crypto-school-help/en
Click on the blue and white chat icon located at the bottom right corner of the page
Click "Contact support"
2. Contact Us via Email
You can email our support team at [email protected]. Our team will aim to respond to your email as soon as possible.
Please include the following information to help us assist you more effectively:
The email address you have used to sign-up for Crypto School if different from the one you are contacting us from
The exchange you signed-up with
Your User ID (UID) for the exchange you signed-up with
The course your query relates to (e.g. Sniper School / Whale School etc.)
A detailed description of your issue or question
Any relevant screenshots or attachments
Device and/or browser specific-details
3. Help Center
For self-service options, visit our Help Center where you can find answers to frequently asked questions, how-to guides, and troubleshooting tips. Click the button below to check it out!
Please note: our Help Center is still a work in progress and we will be adding new articles weekly!
4. Crypto School Community
Join our community Discord or Telegram to ask questions and share solutions with other students:
5. Social Media
We do not monitor our social media channels for support related queries.
We do however encourage you to follow and engage with our socials to stay informed of general updates:
6. Phone Support
We do not offer telephonic support.